Operating an electric, gas, water, transit or renewable energy generation utility requires a high degree of analysis, planning, oversight, and coordination that is difficult to achieve without the support of a modern, centralized Supervisory Control and Data Acquisition (SCADA) system.

Manual monitoring of a distribution network is time consuming and introduces the risk of errors and oversight. Utilities must maintain real-time situational awareness of the distribution network to prevent issues and pinpoint faults for rapid action and minimal impact. Uptime is critical, as recurring and prolonged outages frustrate customers, cause equipment failures, and reduce the lifespan of electrical assets.

Utilities need modern and efficient monitoring and control capabilities to keep the network running smoothly and deal quickly with system sensitivities and outages. They also need access to real-time network information to improve their situational awareness, automation to increase operator efficiency, and the ability to remotely control network devices to improve reliability.